7.2

Very good
/10
(109 reviews)See what guests said
Housekeeping6
See map

8.1

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
Old Quarter 420 m
St. Joseph's Cathedral 850 m
Vietnamese Women's Museum 1.3 km
Hoa Lo Prison 1.4 km
Vietnam Military History Museum 1.5 km
Ho Chi Minh Mausoleum 2.1 km
Presidential Palace Historical Site 2.1 km
One Pillar Pagoda 2.2 km
Temple of Literature & National University 2.2 km
Vietnam Museum of Ethnology 5.8 km
Nearby landmarks
Fancy Fruit 110 m
Nha Thuoc Pharmacy 120 m
Ancient House 120 m
Viettime Craft 120 m
Factory Outlet 130 m
87 Ma May 130 m
Hanoi Skate Quarter 140 m
Hanoi Old Quarter Culture Exchange Center 200 m
Vietnam Old Propaganda Posters 230 m
Trung tâm Y tế Quận Hoàn Kiếm 230 m
Zostay Hostel Backpackers
1 Person in 14-Bed Dormitory - Mixed Zostay Hostel Backpackers
Lobby Zostay Hostel Backpackers
Interior view Zostay Hostel Backpackers
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Free Wi-Fi

Zostay Hostel Backpackers

No 7, Hang Muoi Street, Old Quarter, Hanoi, Vietnam, 10000 - See map
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

  • Room service [24-hour]

Your dates are popular among travelersUsers are booking a place in Hanoi every 25 minutes on Agoda.com
Value for money7.2
Location rating8.1
Nearest airportGia Lam Airport (VVGL)
Distance to airport3.6 km

Rooms available at Zostay Hostel Backpackers

1 Person in 18-Bed Dormitory - Mixed
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 bunk bed
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1 Person in 14-Bed Dormitory - Mixed
...
  • Room size: 44 m²/474 ft²
  • Non-smoking
  • 7 bunk beds
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Quad Room
...
  • Room size: 20 m²/215 ft²
  • City view
  • 2 double beds
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Bed in 6-Bed (Female)
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 bunk bed
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Double Room
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 double bed
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2 Double Bed Quadruple Room
...
  • Room size: 20 m²/215 ft²
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Economy Quadruple Room with Shared Bathroom
...
  • Room size: 30 m²/323 ft²
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Bed in 6-Bed Female Dormitory Room
...
  • Room size: 24 m²/258 ft²
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Triple Room
...
  • Room size: 30 m²/323 ft²
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Bunk Bed in Mixed Dormitory Room
...
  • Room size: 60 m²/646 ft²
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Frequently asked questions

What time is check-in and check-out at Zostay Hostel Backpackers?

Check-in is from 12:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hostel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Zostay Hostel Backpackers?

Zostay Hostel Backpackers is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 16 USD. Just use the "Let us know what you need" section of the booking page to let the hostel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Zostay Hostel Backpackers also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hostel. For those who wish to drive their own cars, Zostay Hostel Backpackers has a car park that's close to the hostel. Parking is available for an additional charge.

What is the smoking policy at Zostay Hostel Backpackers?

Zostay Hostel Backpackers does permit smoking in some areas and is not 100% smoke-free.

See map
Explore the neighborhood
Property ranking|Compared to 3,054 Hanoi properties
See all rankings
Room size
36 sqm.
Room comfort score
6/10
Location score
8.2/10
Service score
7.8/10
Bigger than
95
%
of Hanoi properties
Better than
90
%
of Hanoi properties
Better than
86
%
of Hanoi properties
Better than
83
%
of Hanoi properties
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Overall rating:

7.2

Very good
109 reviews
Cleanliness
6.5
Facilities
6.4
Location
8.1
Read all reviews >
More about Zostay Hostel Backpackers

More about Zostay Hostel Backpackers

Zostay Hostel Backpackers is located on Hang Muoi Street (Old quarter) – the Thang Long Water Puppet Theater is 300 meters, old City Gate is 200 meters from Zostay Hostel Backpackers, and Ngoc Son Temple is 500 meters away. There is a 24-hour front desk at the property. The hostel also offers bike/motobike hire, help you book tours or tickets to specific destinations as Halong bay, Sapa, Mai Chau, Ninh Binh. The property can also provide excellent advice on what to do with your time in Vietnam.

Everyone is warmly welcome to stay at Zostay Hostel Backpackers.

Come to Zostay Hostel Backpackers - Small and cozy hotel where you can feel like your home.

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Most talked about facilities

Housekeeping

7 mentions

Breakfast

2 mentions

What they offer

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Zostay Hostel Backpackers from real guests

Provided by verified guests of Agoda
7.2
/
10
Cleanliness6.5
Facilities6.4
Location8.1
Room comfort and quality6.0
Service7.8
Value for money7.2
High score for Hanoi
Rating
9+ Exceptional (26)
8-9 Excellent (8)
7-8 Very Good (9)
6-7 Good (3)
<6 Below Expectation (29)
Time of the year
Mar - May (31)
Jun - Aug (20)
Sep - Nov (8)
Dec - Feb (16)
Don't miss out!Users are booking a place in Hanoi every 25 minutes on Agoda.com
All guests (109)
All room types
All languages

Show reviews that mention 

Showing 75 verified guest comments
1234
10.0
Exceptional
Deepbanka from India
Solo traveler
1 Person in 18-Bed Dormitory - Mixed
Stayed 1 night in June 2016

Very very cool Hostel”

This is the firstime im visit Hanoi, im stayed here 1 day then i go to Halong bay, zostay very cool , staff warm, friendly, help me so much, this is good location, thats place at Hanoi center, i will come back and recommend should to be stay here when you are looking for Hostel at Hanoi Vietnam

Reviewed June 05, 2016

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9.6
Exceptional
Victoria from United States
Business traveler
Bed in 6-Bed Female Dormitory Room
Stayed 1 night in April 2017

Good Staff!”

I 've stayed here for one night. I really like here for your service! Specially, Staff. Old Quarter Hanoi 's noisy, has many restaurants, bars, clubs around hostel. Eating out 's good.

Reviewed April 07, 2017

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10.0
Exceptional
Hoang from Vietnam
Business traveler
1 Person in 18-Bed Dormitory - Mixed
Stayed 1 night in June 2016

Nice place Hostel”

Zostay the best in Hanoi, i've been many hostel but i think this hostel beter more than

Reviewed June 05, 2016

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9.2
Exceptional
thanh from Vietnam
Solo traveler
Bed in 6-Bed Female Dormitory Room
Stayed 1 night in March 2017

It's an ok hostel”

My feeling for the first time i arrived was respected by friendly, polite staff. They have some facilities like tea or drink when u 're waiting for staffs arrange room. My dorm room was clean, fresh. All of that 're ok. The last thing i was disappointed with location of hostel. No lake, no sky, no large vision view from balcony of hostel.

Reviewed March 30, 2017

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6.0
QATADA from Jordan
Solo traveler
Single Bed in 10-Bed Dormitory Room
Stayed 5 nights in December 2018

Good location in old quarter”

Airport bus stop No.86 at the door of hostel Good staff Within walking distance to ho hoan kiem lake ,night market, cho dong chuan market, old hanoi quarter ,plenty of shops,restaurants and some halal restaurants,coffee shops,grocery,tourist agents,money exchange shops, not far from main attraction spots of old hanoi Room smelly coz inhabitants keeping tgeir shoes inside ,keep balcony door open while smoking .hostel staff couldnt be firm and stop that. Hostel entrance looks good but upper stairs it is old and cleanless of small bath room is not that good Breakfast is cup of coffee or tea plus egg sandwitch I was allowed to use kitchen to prepare my noodles Internet connection is good AC in the room is effecient and good Room has only sliding room that can be opened by any one with no security lock and so no privacy as many inhabitants leave door open when they go out or in.

Reviewed December 10, 2018

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8.4
Excellent
Samyuktha from India
Family with teens
Quad Room
Stayed 1 night in December 2016

Really nice staff”

Someone in the room we booked got sick so couldn't move out so the staff put us in a nearby apartment which was fancier than the one we paid for. They also provided us with free transport to the Old quarter. So happy!

Reviewed January 07, 2017

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9.2
Exceptional
Bui from Vietnam
Solo traveler
Bed in 6-Bed Female Dormitory Room
Stayed 1 night in April 2017

Chill !”

Nice hotel, in the old town, you can explore old quarters from here. Very helpful staff.

Reviewed April 21, 2017

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9.2
Exceptional
Nguyen from Vietnam
Solo traveler
Bed in 6-Bed (Female)
Stayed 1 night in April 2017

My Home!”

The staff here are absolutely bloody wonderful, they made this place my little home from home. They sorted out absolutely everything for my stay inc. various trips/transfers/recommendations and are the friendliest going. The location is fantastic and the place itself is very clean. It's not a party hostel, but more of a little haven!

Reviewed April 07, 2017

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10.0
Exceptional
Nguyen from Vietnam
Solo traveler
Bed in 6-Bed Female Dormitory Room
Stayed 1 night in April 2017

Value and Sactisfy !!”

I picked this hostel due to having a personal preference of having the curtains for privacy but ended up getting much more in value. I only intended to stay for one night but stayed for another 5 due to how great this place is for value and how friendly the staff

Reviewed April 08, 2017

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8.8
Excellent
Haaziq from Sri Lanka
Solo traveler
1 Person in 18-Bed Dormitory - Mixed
Stayed 11 nights in July 2016

Good enough for a long stay as well”

The staff are so friendly along with the backpackers that come and stay here. All the basic necessities are available such as Wi-Fi, hot water, breakfast etc.

Reviewed August 06, 2016

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10.0
Exceptional
Đinh from Vietnam
Solo traveler
Bed in 6-Bed Female Dormitory Room
Stayed 1 night in April 2017

Don't miss!”

Perfect for your stay in hanoi, you just step here in a good spot to make your trip wonderful ! I'll come again for sure.

Reviewed April 04, 2017

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10.0
Exceptional
Thomas from United States
Business traveler
Bed in 6-Bed Female Dormitory Room
Stayed 1 night in April 2017

Amazing Hostel!”

Very clean and friendly atmosphere, super helpful, they go out off their way and beyond for you. Best hostel I've stayed in Vietnam so far!

Reviewed April 07, 2017

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10.0
Exceptional
John from United States
Solo traveler
Bed in 6-Bed Female Dormitory Room
Stayed 1 night in March 2017

Great Hostel!!”

I haven't travelled this country before. i wanna stay a few days, But i can't. Hope so, next time i will book this hostel again.

Reviewed March 27, 2017

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6.8
Good
Saskia from Netherlands
Solo traveler
1 Person in 18-Bed Dormitory - Mixed
Stayed 1 night in March 2016

Home away from home”

Zostel was recommended to me by a friend. I happily stayed there three times during my time in northern Vietnam. The staff is kind and extremely willing to help you out with whatever problems or questions you have and will make you feel at home. Location is very convenient and the building has a nice rooftop with bean bags where you can cozily enjoy a movie on tuesdays or fridays. If you need a nice place to crash in the old quarter then don't hesitate to come Zostel.

Reviewed April 10, 2016

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10.0
Exceptional
son from Vietnam
Business traveler
Bed in 6-Bed (Female)
Stayed 1 night in April 2017

It's amazing hostel !”

i enjoyed this awesome hostel. Nothing 's bad. Good hostel !

Reviewed April 03, 2017

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9.2
Exceptional
Eric from France
Group
Quad Room
Stayed 3 nights in May 2017

Exceptional”

Low ceiling in our 2 big bed room. Not advised for tall people. But after we get used to living there. Very well located and a very good pho 50meters from the hotel :)

Reviewed May 17, 2017

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Thanks

Responded June 15, 2017
Zostay Hostel Backpackers
6.0
Stephanie from United States
Solo traveler
Bed in 6-Bed (Female)
Stayed 1 night in February 2016

Last Resort”

Location price

When I checked into the female-only dorm, one of the staff was sleeping on another bed in the room. When he got up, he folded up the comforter and left the dirty sheets on the bed! The bathroom stinks and the old shower wand is filthy. It was 58 degrees Fahrenheit and they had not heat and windows open. Even by Cietnam standards, the bed was rock hard. Walk to everything in Hanoi from here. They had good wifi.

Reviewed February 06, 2016

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10.0
Exceptional
sirikan from Thailand
Group
Quad Room
Stayed 4 nights in June 2016

Love it ”

It's not a hostel it's a friend's house

Reviewed June 29, 2016

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4.8
Yuting from Taiwan
Solo traveler
Bed in 6-Bed Female Dormitory Room
Stayed 3 nights in July 2017

Something Can't be solved by friendly”

After waiting for a quite long time after I arrived hotel, the staff said there was no bed for me (there was another traveller telling them that his bed was taken at the same time). Although they were trying to solve the problem by offering me another place to stay for 1 night, and come back to the hotel tomorrow, it was very far from the town unlike he said it was "close" , and I paid for the Uber myself to get back to there. They gave me many excuses such as it was because of my late show up, and someone was sick so they let her stayed 1 more night, totally not acceptable because check-out time is always earlier than check-in time. How can they be so sure that I will not show up at the time she has to check out? Obviously that is not a good booking management. I chose this hotel because of the good reviews, yes, the staff were friendly, but if I go to Hanoi again, I won't choose here to stay again. There're totally much more choice you can makein Hanoi.

Reviewed July 30, 2017

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5.6
GOBIN from United Kingdom
Solo traveler
Double Room with Shared Bathroom
Stayed 2 nights in December 2019

Not worth the price ”

Stayed in a double bedroom. On arrival, blanket was not changed as I could clearly see all the stains, dirt on it and one of the key indicator is the awful smell. On reporting, not so friendly staff did change it though (had to explain the issue via Google translate). Shared ablution is old and may need refurbishment. Don't be surprised if someone leaves something behind in the toilet as I ended up with a bit of flushing and brushing. No elevator so, be mindful with the steps. The location is ideal and wifi is good. Lots of better deals on cheaper prices in the same area.

Reviewed January 18, 2020

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