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Zostay Hostel Backpackers
Zostay Hostel Backpackers
Zostay Hostel Backpackers
Zostay Hostel Backpackers
Zostay Hostel Backpackers
Zostay Hostel Backpackers
Zostay Hostel Backpackers

Removed from saved list

7.2

Very good

109 reviews

109 reviews

See map

8.1

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
Fancy Fruit

110 m

Ancient House

120 m

Viettime Craft

120 m

Factory Outlet

130 m

87 Ma May

130 m

Popular landmarks
Old Quarter

420 m

St. Joseph's Cathedral

850 m

Vietnamese Women's Museum

1.3 km

Hoa Lo Prison

1.4 km

Vietnam Military History Museum

1.5 km

Closest landmarks
Nha Thuoc Pharmacy

120 m

Trung tâm Y tế Quận Hoàn Kiếm

230 m

Do Manh Cuong Boutique

260 m

Ta Hien Street

260 m

Mao's Red Lounge

270 m

Zostay Hostel Backpackers

No 7, Hang Muoi Street, Old Quarter, Hanoi, Vietnam, 10000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Old Quarter, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Old Quarter. This 3-star property features restaurant to make your stay more indulgent and memorable.

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Highlights

Inside city center

Check-in [24-hour]

Airport transfer

460 meters to Old Quarter

Free Wi-Fi in all rooms!

Facilities

Airport transfer

Bicycle rental

Car park

Shuttle service

Game room

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Hanoi every 14 minutes on Agoda.com
Value for money7.2
Location rating8.1
Nearest airportGia Lam Airport (NULL)
Distance to airport3.6 km

Rooms available at Zostay Hostel Backpackers

1 Person in 18-Bed Dormitory - Mixed
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 bunk bed
Enter dates to see prices
1 Person in 14-Bed Dormitory - Mixed
...
  • Room size: 44 m²/474 ft²
  • Non-smoking
  • 7 bunk beds
Enter dates to see prices
Quad Room
...
  • Room size: 20 m²/215 ft²
  • City view
  • 2 double beds
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Bed in 6-Bed (Female)
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 bunk bed
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Double Room
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 double bed
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Economy Quadruple Room with Shared Bathroom
...
  • Room size: 30 m²/323 ft²
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Bed in 6-Bed Female Dormitory Room
...
  • Room size: 24 m²/258 ft²
Enter dates to see prices
Superior Double Room
...
  • Room size: 20 m²/215 ft²
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Bunk Bed in Mixed Dormitory Room
...
  • Room size: 60 m²/646 ft²
Enter dates to see prices
Double Room with Shared Bathroom
...
  • Room size: 20 m²/215 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Zostay Hostel Backpackers?

Check-in is from 12:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hostel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Zostay Hostel Backpackers?

Zostay Hostel Backpackers is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 16 USD. Just use the "Let us know what you need" section of the booking page to let the hostel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Zostay Hostel Backpackers also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hostel. For those who wish to drive their own cars, Zostay Hostel Backpackers has a car park that's close to the hostel. Parking is available for an additional charge.

What is the smoking policy at Zostay Hostel Backpackers?

Zostay Hostel Backpackers does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Zostay Hostel Backpackers?

Restaurants including The Jamocha, Tam Claypot Rice and Aki Japanese Restaurant are popular in Zostay Hostel Backpackers’s neighborhood which is known as Old Quarter.

What popular shopping places are close to Zostay Hostel Backpackers?

Located in the Old Quarter area, Zostay Hostel Backpackers is close to great shopping choices like Night Market, Viettime Craft and Factory Outlet.

What are popular attractions near Zostay Hostel Backpackers?

Guests at Zostay Hostel Backpackers can easily visit Old Quarter, Ancient House and Ta Hien Street located in the Old Quarter area.

What popular natural sightseeing spots are close to Zostay Hostel Backpackers?

Zostay Hostel Backpackers is located in the Old Quarter area, which is famous for natural sightseeing destinations such as Travel Agent Hanoi.

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See map

Explore the neighborhood

Property ranking|Compared to 2,628 Hanoi properties
See all rankings
Room size
36 sqm.
Room comfort score
6/10
Location score
8.1/10
Service score
7.8/10
Bigger than
93
%
of Hanoi properties
Better than
90
%
of Hanoi properties
Better than
81
%
of Hanoi properties
Better than
78
%
of Hanoi properties
Overall rating:

7.2

Very good
109 reviews
Cleanliness
6.5
Facilities
6.4
Location
8.1
Read all reviews >
More about Zostay Hostel Backpackers

More about Zostay Hostel Backpackers

Zostay Hostel Backpackers

For travelers who want to take in the sights and sounds of Hanoi, Zostay Hostel Backpackers is the perfect choice. Its convenient location right in the city center allows you more time to see all that Hanoi has to offer. Are you seeking the true Hanoi? Experiencing the best of the city's culture is easy with a stay at Zostay Hostel Backpackers, located merely 420 m from Old Quarter.
At Zostay Hostel Backpackers, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hostel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Hanoi is made even more convenient with the shuttle services available at the hostel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hostel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service and daily housekeeping let you get the most out of your time at the Zostay Hostel Backpackers. For health reasons, smoking is not permitted anywhere inside the hostel. For guests who would like to smoke, the designated smoking areas are available.
All rooms at Zostay Hostel Backpackers are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hostel, knowing that some selected rooms include linen service and air conditioning. Bathroom amenities are just as important as others, and at the hostel you'll find towels available in some guest bathrooms.


Dining and things to do

Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hostel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Enjoy the countless activities offered at Zostay Hostel Backpackers. A relaxing end to every day is possible with a visit to the salon, located right in the hostel. Family time on relaxed evenings is easy with the hostel's library and games room.


Around the property

Be sure to visit some of the city's popular sights during your stay in Hanoi. A great museum trip can be had at Vietnam Museum of Ethnology located 5.7 km away, with local art that provides a sense of the region.


Reasons to stay here

Find rooms here that are cheaper than 81% of all other options in the city.
Compared to the city's accommodation options, this hostel scored higher than 90% of them for food and dining.
According to guests who stayed here, this hostel's room comfort is rated higher than 89% of other accommodations in Hanoi.

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Amenities and facilities
Good
Facilities

6.4

Most talked about facilities

Housekeeping

7 mentions

Breakfast

2 mentions

Languages spoken

  • English
  • Vietnamese

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Things to do, ways to relax

  • Game room
  • Ticket services
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Laundry service
  • Library
  • Luggage storage
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area

Access

  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Shuttle service

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Additional bathroom
  • Additional toilet
  • Air conditioning
  • Free bottled water
  • Internet access – wireless
  • Kitchenette
  • Linens
  • Locker
  • Shower
  • Towels
  • Wi-Fi [free]
  • Wooden/parqueted flooring
Location
No 7, Hang Muoi Street, Old Quarter, Hanoi, Vietnam, 10000
Excellent
Location

8.1

Airports

  • Gia Lam Airport (NULL)
    3.6 km 13 min drive
  • Noi Bai International Airport (HAN)
    21.1 km 34 min drive

Public transportation

  • Hanoi Railway Station
    1.8 km 13 min drive

Hospital or clinic

  • Nha Thuoc Pharmacy
    120 m

Shopping

  • Night Market
    530 m

Convenience store

  • Circle K
    240 m 1 min drive

Cash withdrawal

  • ATM
    540 m 8 min walk
What's nearby

Popular landmarks

  • Old Quarter
    420 m
  • St. Joseph's Cathedral
    850 m
  • Vietnamese Women's Museum
    1.3 km
  • Hoa Lo Prison
    1.4 km
  • Vietnam Military History Museum
    1.5 km
  • Ho Chi Minh Mausoleum
    2.1 km
  • Presidential Palace Historical Site
    2.1 km
  • One Pillar Pagoda
    2.2 km
  • Temple of Literature & National University
    2.2 km
  • Vietnam Museum of Ethnology
    5.8 km

Nearby landmarks

  • Fancy Fruit
    110 m
  • Nha Thuoc Pharmacy
    120 m
  • Ancient House
    120 m
  • Viettime Craft
    120 m
  • Factory Outlet
    130 m
  • 87 Ma May
    130 m
  • Hanoi Skate Quarter
    140 m
  • Hanoi Old Quarter Culture Exchange Center
    200 m
  • Vietnam Old Propaganda Posters
    230 m
  • Trung tâm Y tế Quận Hoàn Kiếm
    230 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-1 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 2 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from12:00
  • Check-out from23:00
  • Check-out until11:00

Getting around

  • Airport transfer fee16 USD

The property

  • Number of floors5
  • Number of rooms 34
  • Room voltage220

Reviews of Zostay Hostel Backpackers from real guests

Provided by verified guests of Agoda
7.2
/
10
Cleanliness6.5
Facilities6.4
Location8.1
Room comfort and quality6.0
Service7.8
Value for money7.2
High score for Hanoi
Rating
9+ Exceptional (26)
8-9 Excellent (8)
7-8 Very Good (9)
6-7 Good (3)
<6 Below Expectation (29)
Time of the year
Mar - May (31)
Jun - Aug (20)
Sep - Nov (8)
Dec - Feb (16)
All guests (109)
All room types
All languages

Show reviews that mention 

Showing 75 verified guest comments
1234
10.0
Exceptional
Deepbanka from India
Solo traveler
1 Person in 18-Bed Dormitory - Mixed
Stayed 1 night in June 2016

Very very cool Hostel”

This is the firstime im visit Hanoi, im stayed here 1 day then i go to Halong bay, zostay very cool , staff warm, friendly, help me so much, this is good location, thats place at Hanoi center, i will come back and recommend should to be stay here when you are looking for Hostel at Hanoi Vietnam

Reviewed June 05, 2016

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9.6
Exceptional
Victoria from United States
Business traveler
Bed in 6-Bed Female Dormitory Room
Stayed 1 night in April 2017

Good Staff!”

I 've stayed here for one night. I really like here for your service! Specially, Staff. Old Quarter Hanoi 's noisy, has many restaurants, bars, clubs around hostel. Eating out 's good.

Reviewed April 07, 2017

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10.0
Exceptional
Hoang from Vietnam
Business traveler
1 Person in 18-Bed Dormitory - Mixed
Stayed 1 night in June 2016

Nice place Hostel”

Zostay the best in Hanoi, i've been many hostel but i think this hostel beter more than

Reviewed June 05, 2016

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9.2
Exceptional
thanh from Vietnam
Solo traveler
Bed in 6-Bed Female Dormitory Room
Stayed 1 night in March 2017

It's an ok hostel”

My feeling for the first time i arrived was respected by friendly, polite staff. They have some facilities like tea or drink when u 're waiting for staffs arrange room. My dorm room was clean, fresh. All of that 're ok. The last thing i was disappointed with location of hostel. No lake, no sky, no large vision view from balcony of hostel.

Reviewed March 30, 2017

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6.0
QATADA from Jordan
Solo traveler
Single Bed in 10-Bed Dormitory Room
Stayed 5 nights in December 2018

Good location in old quarter”

Airport bus stop No.86 at the door of hostel Good staff Within walking distance to ho hoan kiem lake ,night market, cho dong chuan market, old hanoi quarter ,plenty of shops,restaurants and some halal restaurants,coffee shops,grocery,tourist agents,money exchange shops, not far from main attraction spots of old hanoi Room smelly coz inhabitants keeping tgeir shoes inside ,keep balcony door open while smoking .hostel staff couldnt be firm and stop that. Hostel entrance looks good but upper stairs it is old and cleanless of small bath room is not that good Breakfast is cup of coffee or tea plus egg sandwitch I was allowed to use kitchen to prepare my noodles Internet connection is good AC in the room is effecient and good Room has only sliding room that can be opened by any one with no security lock and so no privacy as many inhabitants leave door open when they go out or in.

Reviewed December 10, 2018

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8.4
Excellent
Samyuktha from India
Family with teens
Quad Room
Stayed 1 night in December 2016

Really nice staff”

Someone in the room we booked got sick so couldn't move out so the staff put us in a nearby apartment which was fancier than the one we paid for. They also provided us with free transport to the Old quarter. So happy!

Reviewed January 07, 2017

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9.2
Exceptional
Bui from Vietnam
Solo traveler
Bed in 6-Bed Female Dormitory Room
Stayed 1 night in April 2017

Chill !”

Nice hotel, in the old town, you can explore old quarters from here. Very helpful staff.

Reviewed April 21, 2017

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9.2
Exceptional
Nguyen from Vietnam
Solo traveler
Bed in 6-Bed (Female)
Stayed 1 night in April 2017

My Home!”

The staff here are absolutely bloody wonderful, they made this place my little home from home. They sorted out absolutely everything for my stay inc. various trips/transfers/recommendations and are the friendliest going. The location is fantastic and the place itself is very clean. It's not a party hostel, but more of a little haven!

Reviewed April 07, 2017

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10.0
Exceptional
Nguyen from Vietnam
Solo traveler
Bed in 6-Bed Female Dormitory Room
Stayed 1 night in April 2017

Value and Sactisfy !!”

I picked this hostel due to having a personal preference of having the curtains for privacy but ended up getting much more in value. I only intended to stay for one night but stayed for another 5 due to how great this place is for value and how friendly the staff

Reviewed April 08, 2017

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8.8
Excellent
Haaziq from Sri Lanka
Solo traveler
1 Person in 18-Bed Dormitory - Mixed
Stayed 11 nights in July 2016

Good enough for a long stay as well”

The staff are so friendly along with the backpackers that come and stay here. All the basic necessities are available such as Wi-Fi, hot water, breakfast etc.

Reviewed August 06, 2016

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10.0
Exceptional
Đinh from Vietnam
Solo traveler
Bed in 6-Bed Female Dormitory Room
Stayed 1 night in April 2017

Don't miss!”

Perfect for your stay in hanoi, you just step here in a good spot to make your trip wonderful ! I'll come again for sure.

Reviewed April 04, 2017

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10.0
Exceptional
Thomas from United States
Business traveler
Bed in 6-Bed Female Dormitory Room
Stayed 1 night in April 2017

Amazing Hostel!”

Very clean and friendly atmosphere, super helpful, they go out off their way and beyond for you. Best hostel I've stayed in Vietnam so far!

Reviewed April 07, 2017

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10.0
Exceptional
John from United States
Solo traveler
Bed in 6-Bed Female Dormitory Room
Stayed 1 night in March 2017

Great Hostel!!”

I haven't travelled this country before. i wanna stay a few days, But i can't. Hope so, next time i will book this hostel again.

Reviewed March 27, 2017

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6.8
Good
Saskia from Netherlands
Solo traveler
1 Person in 18-Bed Dormitory - Mixed
Stayed 1 night in March 2016

Home away from home”

Zostel was recommended to me by a friend. I happily stayed there three times during my time in northern Vietnam. The staff is kind and extremely willing to help you out with whatever problems or questions you have and will make you feel at home. Location is very convenient and the building has a nice rooftop with bean bags where you can cozily enjoy a movie on tuesdays or fridays. If you need a nice place to crash in the old quarter then don't hesitate to come Zostel.

Reviewed April 10, 2016

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10.0
Exceptional
son from Vietnam
Business traveler
Bed in 6-Bed (Female)
Stayed 1 night in April 2017

It's amazing hostel !”

i enjoyed this awesome hostel. Nothing 's bad. Good hostel !

Reviewed April 03, 2017

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9.2
Exceptional
Eric from France
Group
Quad Room
Stayed 3 nights in May 2017

Exceptional”

Low ceiling in our 2 big bed room. Not advised for tall people. But after we get used to living there. Very well located and a very good pho 50meters from the hotel :)

Reviewed May 17, 2017

See room deals

Thanks

Responded June 15, 2017
Zostay Hostel Backpackers
6.0
Stephanie from United States
Solo traveler
Bed in 6-Bed (Female)
Stayed 1 night in February 2016

Last Resort”

Location price

When I checked into the female-only dorm, one of the staff was sleeping on another bed in the room. When he got up, he folded up the comforter and left the dirty sheets on the bed! The bathroom stinks and the old shower wand is filthy. It was 58 degrees Fahrenheit and they had not heat and windows open. Even by Cietnam standards, the bed was rock hard. Walk to everything in Hanoi from here. They had good wifi.

Reviewed February 06, 2016

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10.0
Exceptional
sirikan from Thailand
Group
Quad Room
Stayed 4 nights in June 2016

Love it ”

It's not a hostel it's a friend's house

Reviewed June 29, 2016

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4.8
Yuting from Taiwan
Solo traveler
Bed in 6-Bed Female Dormitory Room
Stayed 3 nights in July 2017

Something Can't be solved by friendly”

After waiting for a quite long time after I arrived hotel, the staff said there was no bed for me (there was another traveller telling them that his bed was taken at the same time). Although they were trying to solve the problem by offering me another place to stay for 1 night, and come back to the hotel tomorrow, it was very far from the town unlike he said it was "close" , and I paid for the Uber myself to get back to there. They gave me many excuses such as it was because of my late show up, and someone was sick so they let her stayed 1 more night, totally not acceptable because check-out time is always earlier than check-in time. How can they be so sure that I will not show up at the time she has to check out? Obviously that is not a good booking management. I chose this hotel because of the good reviews, yes, the staff were friendly, but if I go to Hanoi again, I won't choose here to stay again. There're totally much more choice you can makein Hanoi.

Reviewed July 30, 2017

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5.6
GOBIN from United Kingdom
Solo traveler
Double Room with Shared Bathroom
Stayed 2 nights in December 2019

Not worth the price ”

Stayed in a double bedroom. On arrival, blanket was not changed as I could clearly see all the stains, dirt on it and one of the key indicator is the awful smell. On reporting, not so friendly staff did change it though (had to explain the issue via Google translate). Shared ablution is old and may need refurbishment. Don't be surprised if someone leaves something behind in the toilet as I ended up with a bit of flushing and brushing. No elevator so, be mindful with the steps. The location is ideal and wifi is good. Lots of better deals on cheaper prices in the same area.

Reviewed January 18, 2020

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